All services provided to the customer by the Pirouet Records Online Shop shall be carried out exclusively on the basis of the following General Terms and Conditions. Differing regulations shall only be valid if agreed between the Online Shop and the customer.

The offers made by Pirouet Records on the Internet shall only constitute a non-binding invitation to the customer to complete a sales contract in the Online Shop.

In ordering the desired goods on the Internet the customer submits a binding offer to conclude a contract.

Pirouet Records Online Shop shall be entitled to immediately accept this offer by returning an order confirmation to the customer by email.

All articles are shipped immediately, depending on stock availability.

Goods are shipped within Germany and to international locations.

Goods are delivered to German locations within one to three weekdays, if not specified otherwise in the offer. Shipment to international locations can take several weekdays if not specified otherwise in the offer.

If an article is not available on a short-term basis, Pirouet Records will inform you of the expected delivery date by way of email.

Your statutory rights shall remain unaffected.

For the packaging and shipping of goods delivered to German locations Pirouet Records charges a flat rate of 4.00 EUR for up to five CDs and 10.00 EUR for six to ten CDs.

Deliveries to European locations are subject to a charge of 6.00 EUR for up to five CDs and 8.00 EUR for six to ten CDs. For all international deliveries to locations outside of Europe, Pirouet Records charges 8.00 EUR for up to five CDs and 14.00 EUR for six to ten CDs.

All prices stated are final prices and include the currently valid VAT of 19%.

Payment methods available for deliveries within Germany:

Credit Card

Cash On Delivery (COD)
(The customer is committed to pay the full amount immediately upon receipt of the ordered goods.)

For goods delivered by way of COD, the recipient is billed with the extra COD charges of the Deutsche Post AG.

International deliveries are settled by means of Credit Card.

Pirouet Records shall retain exclusive title to the goods delivered until full payment of the purchase price (retention of title in accordance with §§ 158, 449 BGB). Upon expiration of the agreed contractual payment period, Pirouet Records reserves the right of claiming extra charges for the completion of reminder and enforcement measures.

Right of withdrawal: You may cancel your contract within a period of 4 weeks in written form (e.g. by letter, e-mail, facsimile) without stating a reason, or by returning the goods. The Right of Withdrawal concerning packaged merchandise is void once the package has been unsealed.

The deadline begins after the customer has received a cancellation policy in written form, however,

not before the merchandise has been received by the customer (or, in case of recurring deliveries of the same type of merchandise, not before receiving the first partial delivery) and not before Pirouet Records has met all duties to provide information in accordance with §312c Section 2 BGB and §1 Sections 1, 2 and 4 BGB-InfoV, including our obligation to provide information in accordance with §312e Section 1.1 BGB and §3 BGB-InfoV.

The timely dispatch of the withdrawal or of the merchandise shall be deemed sufficient for compliance with the cancellation policy. Please address the withdrawal notification to:

Pirouet Records e.K.
Grünwalder Weg 30
82041 Oberhaching
www.pirouet.com
E-Mail: vertrieb@pirouet.de
Fax-Nr.: +49 (0)89 55 077 675

Consequences of withdrawal: In case of an effective withdrawal both sides have to concede the refund of all services received. The articles packaged and ready for shipping must be dispatched immediately. You have to carry the cost of returning goods if the merchandise delivered is as ordered.

Obligations to reimburse payments must be met within 30 days. Your period starts with the dispatch of the statement of withdrawal or of the merchandise, our period upon receipt of the goods.

Special information:

None.

End of the cancellation policy

The customer is committed to inspect incoming goods immediately and report any transport damages found to the freight company. The customer shall forward any claims of recognizable transport damage to the merchandise in writing to Pirouet Records within a period of three days after having received the goods.

Pirouet Records disclaims any liability for any defects caused by improper handling, normal wear and tear, or by third parties. The warranty shall be void if the purchaser or a third party undertakes modification or repairs to the goods without our explicit written approval.

The Online Shop shall be deemed liable in cases of intent or gross negligence in accordance with statutory provisions. Liability is pursuant to law on a no-fault basis. The Online Shop is only liable in cases of minor negligence according to provisions of the Product Liability Act, for harm to the body, the health or the life of human beings, or for the violation of substantial contractual duties. However, the Online Shop shall be liable only up to the amount of damages as typically foreseeable at the time of entering into the purchase agreement in respect of damages caused by a slightly negligent breach of a material contractual obligation, unless incurred by on account of injury to life, body, or health. The Online Shop shall also be liable for the same scope of damages incurred by its representatives or vicarious agents.

The rules specified in paragraph 8.1 cover compensation in addition to performance, compensation instead of performance, and claims for the reimbursement of wasted expenses, irrespective of legal grounds, including liability for defects, delay or impossibility.

Although Pirouet Records has researched, checked and continuously updated all specifications and information contained on the Internet pages of the Online Shop with due diligence. Any liability or warranty for the actuality, correctness and completeness of the data provided cannot be accepted.

All data communicated to us is handled with strict confidentiality and is used exclusively for internal processing of your requests and orders. We shall not disclose any of your data to third parties unless essential for order processing (e.g. for dispatch serves). Although your order data is encrypted and secured for data transmission via Internet, Pirouet Records disclaims any liability for security risks during the transmission of your data on the Internet (e.g. security risk due to technical problems of the provider), or for any criminal access to files on our Website.

All external logos, pictures and graphic images are the property of the respective owners and subject to the Copyright of the respective licensors. Pirouet Records has developed or prepared all photos, logos, texts, reports, scripts and programming routines visualized on the Internet pages of the Online Shop. It is strictly forbidden to copy these objects, or use them for other purposes without explicit approval of Pirouet Records. All rights are reserved.

In its decision dated 12th of Mai 1998 - 312 O 85/98 - "Liability for Links", the Landgericht (District Court) Hamburg has ruled that anyone distributing links to web pages has to share the responsibility for the content of linked pages. This situation can be avoided, so the court ruling, by explicitly disclaiming any liability for such contents.

For this reason, we explicitly disclaim any liability for the content of all external links provided on our Homepage. This declaration is valid for all external links included in all of our Internet pages.

By placing an order, you accept the General Terms and Conditions of the Online Shop. In the event that any provisions of the General Terms and Conditions should be invalid, regardless of the reason, the validity of the remaining provisions will not be affected.